Privacy Notice and Cookie Policy
Last updated: 03/03/2021
Summary:
We respect the UK Data Protection law and EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You will not find any complicated legal terms or long passages of unreadable text.
Our policy covers
Why we value your privacy
How we collect information
What information we hold
Where we store your information
What we use your information for
Who is responsible for your information at our company
Who has access to information about you
The steps we take to keep your information private
How to complain
Changes to the policy
Why we value your privacy
We value your privacy as much as we do our own, so we are committed to keeping your personal and business information safe. We ask for only the bare minimum information from our clients, suppliers, and collaborators. We will never use your personal information for any reason other than why you gave it, and we will never give anyone access to it unless we are forced to by law.
How we collect information
We ask for contact information including your name, email address, and phone number, so that we can reply to your enquiry.
What information we hold
When you contact us by email, telephone or through our website, we collect your name, email address and phone number, if you have given us that.
If you do business with us, we also collect your bank details and keep records of invoices and payments.
Where we store your information
When you contact us, we store your information in our Database. These files are password protected, stored, and periodically backed up in our systems, which are also password protected.
If you contact us by email, a copy of your messages and address is stored by our email provider Fastmail.
What we use your information for
The legal basis for processing your data is to perform the services you request or to take necessary steps prior to fulfilling that request and complying with legal requirements.
We collect, store, and use such personal data for the purposes of issuing a quote, provide information that you request or to comply with legal requirements.
We occasionally use your contact information to send you news or invitation to exhibition, but if you tell us not to, we will not get in touch again. We will use your information to send you invoices or reminders.
How long we keep your data
We hold data on clients, suppliers, collaborators, and potential clients for legitimate interests. Such data will be retained throughout the business relationship only, or for the length of time stipulated to comply with legal and tax obligations.
We are required under UK tax law to keep your basic personal data (name, address, contact details) for six years.
Who is responsible for your information at our company
Francesca Airaghi is responsible for the security of your information. You can contact her by email at info@francesca.gallery if you have any concerns about the information we store.
Who has access to information about you
When we store information in our own systems, only the people who need it have access. We may share information with our accountants or collaborators. All these parties comply with law in force and they will be advised of their legal obligations in relation to confidentiality and professional secrecy.
The steps we take to keep your information private
Where we store your information in third-party services, we restrict access only to people who need it. We store passwords in 1Password, an encrypted password manager.
The computers we use are all are protected by a strong passcode. These computers ask for authentication whenever they are started or after 5 minutes of inactivity. Our mobile devices are also protected by a passcode.
We take all possible precautionary measures to guarantee that your personal data is safeguarded. In the event of a security breach of personal data, due to theft or unlawful access for example, we will notify the ICO, the UK Information Commissioner’s office.
How to complain
We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact Francesca Airaghi, by email at info@francesca.gallery
Changes to the policy
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.
By providing your data you declare to accept this policy.
You can request the update or deletion of your data anytime.
Cookie policy
Cookies are small pieces of text sent to your browser when you visit a site. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages on the Services.
This site is powered by Squarespace, and here is a link to its cookie policy: https://www.squarespace.com/cookie-policy/